Privacy Policy

HospicaRx values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application HospicaRx (the “App”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email, phone number, and details provided during registration or contact.
Usage Data: Device details, IP address, OS, access logs, and app usage information.
Location Data: Collected only when permission is granted for location-based features.
Cookies & Similar Technologies: Used to enhance performance and user experience.

1.1 Permissions We Request

Camera Permission

We use camera access for:

Capturing photos for medical or account-related verification
Uploading documents or prescriptions
Scanning health-related information

Location Permission

We use location access for:

Finding nearby healthcare centers, labs, or hospitals
Providing accurate service availability
Location-based personalization and faster service support

Storage Permission

We use storage access for:

Saving or downloading medical documents
Uploading reports or records from your device
Managing app-related files only — no unrelated device files are accessed

2. How We Use Your Information

To operate and improve the App and its features.
To personalize your experience.
To send notifications, updates, or alerts.
To provide customer support.
To comply with applicable laws and regulations.

3. Third-Party Services

We may integrate with trusted third-party providers such as:

Razorpay: For secure and reliable payment processing.
Google Maps: For location-based services and map features.
Firebase: For analytics, crash reporting, and push notifications.

4. How We Share Your Information

We do not sell or rent user data. We share data only when necessary:

With authorized third-party partners providing services on our behalf.
When legally required by law, court order, or government request.
To protect our rights, users, or the public.

5. Data Security

We implement the following security measures:

Encrypted data transmission
Secure server infrastructure
Regular vulnerability checks and audits

6. Data Retention

We retain personal data only as long as necessary to provide services, maintain records, or comply with legal obligations.

7. Your Rights

You may request the following:

Access to your stored personal information
Correction or update of your data
Deletion of your data / Account deletion
Withdrawal of consent for permissions

8. Children’s Privacy

The App is not intended for children under 13, and we do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted within the App and become effective immediately.

10. Contact Us

HUKAMSAR TECHNOLOGIES PVT LTD
Email: support@hukamsar.com
Address: H-107, SF, Sector-63, Noida (U.P.)